PayFast incident

Merchant Portal login issue earlier.

Resolved on October 20, 2025.

resolved Oct 20, 2025, 10:52 AM UTC

Merchants using the Aggregation platform encountered a problem accessing their Dashboards from just before 9am this morning till 11:30am. This was a result of a global AWS cloud related problem that has since been resolved by Amazon. This is being shared retroactively as the Status page itself was affected by this problem and not accesable at the time of the issue.

Started
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
–
Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 10:52 AM UTC

    Merchants using the Aggregation platform encountered a problem accessing their Dashboards from just before 9am this morning till 11:30am. This was a result of a global AWS cloud related problem that has since been resolved by Amazon. This is being shared retroactively as the Status page itself was affected by this problem and not accesable at the time of the issue.

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