PayFast incident

Processing and Merchant Portal login issues

Resolved after 2 hours 1 minute, affecting Absa Pay and Apple Pay and 1 more, on October 29, 2025.

identified Oct 29, 2025, 01:13 PM UTC

The issue has been identified and a fix is currently being implemented. We will provide further updates as soon as possible.

Started
Oct 29, 2025, 11:30 AM UTC
Resolved
Oct 29, 2025, 01:32 PM UTC
Duration
2h 1m
Detected by Pingoru
Oct 29, 2025, 11:30 AM UTC

Affected components

Absa PayApple Pay3D SecureAggregation Button/Link paymentsMobicredAbsa involved transactionsAggregation ShopifyBidvest BankMoreTymeAggregation WooCommerce

Update timeline

  1. identified Oct 29, 2025, 11:30 AM UTC

    We are aware of the processing and login problems on Aggregation. Teams are investigating the matter.

  2. identified Oct 29, 2025, 01:13 PM UTC

    The issue has been identified and a fix is currently being implemented. We will provide further updates as soon as possible.

  3. resolved Oct 29, 2025, 01:32 PM UTC

    Processing has been fully restored and the Merchant portal is available again.

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