PayFast incident

Visa card transactions and 3D Secure

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Resolved after 19 minutes, affecting 3D Secure and 3D Secure, on November 3, 2025.

identified Nov 03, 2025, 10:28 AM UTC

We are enaging with externals to resovle this problem

Started
Nov 03, 2025, 10:20 AM UTC
Resolved
Nov 03, 2025, 10:40 AM UTC
Duration
19m
Detected by Pingoru
Nov 03, 2025, 10:20 AM UTC

Affected components

3D Secure3D Secure

Update timeline

  1. identified Nov 03, 2025, 10:27 AM UTC

    A problem with card processing for Visa card holders (affecting multiple banks) has been identified during the 3D Secure leg of transactions on both Aggregation and Gateway. We are in contact with External Partners on the issue.

  2. identified Nov 03, 2025, 10:28 AM UTC

    We are enaging with externals to resovle this problem

  3. resolved Nov 03, 2025, 10:40 AM UTC

    This problem has resolved for Visa card holders.

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