PayFast incident

Nedbank processing issues on Gateway

Resolved after 31 minutes, affecting Nedbank involved transactions, on November 4, 2025.

resolved Nov 04, 2025, 09:34 PM UTC

This problem affecting Nedbank merchants for card processing on Gateway has been resolved.

Started
Nov 04, 2025, 09:02 PM UTC
Resolved
Nov 04, 2025, 09:34 PM UTC
Duration
31m
Detected by Pingoru
Nov 04, 2025, 09:02 PM UTC

Affected components

Nedbank involved transactions

Update timeline

  1. identified Nov 04, 2025, 09:02 PM UTC

    A problem with card transactions for Nedbank merchants has been identified on Gateway. Teams are busy engaging with External partners on the matter.

  2. resolved Nov 04, 2025, 09:34 PM UTC

    This problem affecting Nedbank merchants for card processing on Gateway has been resolved.

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