PayFast incident

Degraded Processing on Aggregation

Resolved after 2 hours 58 minutes, affecting Absa Pay and 3D Secure and 1 more, on March 20, 2026.

resolved Mar 20, 2026, 08:28 PM UTC

This problem has been resolved for Aggregation processing. We are continuing to keep close eyes on the system.

Started
Mar 20, 2026, 05:30 PM UTC
Resolved
Mar 20, 2026, 08:28 PM UTC
Duration
2h 58m
Detected by Pingoru
Mar 20, 2026, 05:30 PM UTC

Affected components

Absa Pay3D SecureAbsa involved transactionsBidvest BankAggregation Card UpdatesCapitec PayAmerican Express involved transactionsFNBBidvest involved transactionsInvestec

Update timeline

  1. identified Mar 20, 2026, 07:26 PM UTC

    A problem with Aggregation processing has been identified. Buyers will experience intermittent issues with processing. Teams are urgently attending to the issue.

  2. resolved Mar 20, 2026, 08:28 PM UTC

    This problem has been resolved for Aggregation processing. We are continuing to keep close eyes on the system.

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