pawaPay incident

Performance degradation affecting Kenya Mpesa services

Critical Vendor's status page →

Resolved after 2 hours 52 minutes, affecting M-Pesa :: USSD Deposit, on August 24, 2026.

monitoring Aug 25, 2026, 12:27 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 24, 2026, 11:06 PM UTC
Resolved
Aug 25, 2026, 01:58 AM UTC
Duration
2h 52m
Detected by Pingoru
Aug 24, 2026, 11:06 PM UTC

Affected components

M-Pesa :: USSD Deposit

Update timeline

  1. investigating Aug 24, 2026, 11:06 PM UTC

    We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.

  2. monitoring Aug 25, 2026, 12:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2026, 01:58 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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