pawaPay incident
Performance degradation affecting DRC Orange services
Resolved after 7 hours 55 minutes, affecting Orange :: Web Deposit, on October 24, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 24, 2026, 02:38 PM UTC
We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
- investigating Oct 24, 2026, 03:08 PM UTC
We are experiencing an outage in our Orange DRC deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- investigating Oct 24, 2026, 06:52 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange DRC deposit gateway. We'll provide an update as soon as possible.
- monitoring Oct 24, 2026, 07:41 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 24, 2026, 10:34 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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