pawaPay incident
Performance degradation affecting Zambia MTN services
Critical Vendor's status page →
Resolved after 6 hours 23 minutes, affecting MTN :: Web Deposit and MTN :: Payout, on April 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
MTN :: Web DepositMTN :: Payout
Update timeline
- investigating Apr 19, 2026, 08:37 PM UTC
We are experiencing an outage in the Zambia MTN services. We are investigating the issue.
- monitoring Apr 20, 2026, 01:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2026, 03:01 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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