pawaPay incident

Performance degradation affecting Kenya M-Pesa services

Resolved after 1 hour 59 minutes, affecting M-Pesa :: Web Deposit, on October 22, 2026.

monitoring Oct 22, 2026, 09:52 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Affected components

M-Pesa :: Web Deposit

investigating Oct 22, 2026, 09:38 PM UTC

We are experiencing degraded performance in the Kenya M-Pesa services. We are investigating the issue.
monitoring Oct 22, 2026, 09:52 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.
resolved Oct 22, 2026, 11:38 PM UTC

The incident has been resolved. We apologise for the inconvenience.

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