pawaPay incident

Performance degradation affecting Uganda Airtel services

Resolved after 2 hours 1 minute, affecting Airtel :: Payout, on October 20, 2026.

monitoring Oct 20, 2026, 11:16 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 20, 2026, 11:04 AM UTC
Resolved
Oct 20, 2026, 01:06 PM UTC
Duration
2h 1m
Detected by Pingoru
Oct 20, 2026, 11:04 AM UTC

Affected components

Airtel :: Payout

Update timeline

  1. identified Oct 20, 2026, 11:04 AM UTC

    We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 20, 2026, 11:16 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 20, 2026, 01:06 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

Your product runs on more than pawaPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →