pawaPay incident
Performance degradation affecting Uganda Airtel services
Minor Vendor's status page →
Resolved after 2 hours 1 minute, affecting Airtel :: Payout, on October 20, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Airtel :: Payout
Update timeline
- identified Oct 20, 2026, 11:04 AM UTC
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 20, 2026, 11:16 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 20, 2026, 01:06 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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