pawaPay incident
Performance degradation affecting Orange Mali services
Resolved after 1 day 6 hours, affecting Orange :: Payout, on October 5, 2026.
A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- identified Oct 05, 2026, 08:58 AM UTC
We have identified instability in Mali Orange services. We have escalated this to the MMO for resolution.
- identified Oct 05, 2026, 02:33 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange Mali payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Oct 05, 2026, 08:01 PM UTC
This is a quick update to inform you that we are still experiencing an outage in our Orange Mali payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- identified Oct 06, 2026, 03:27 AM UTC
We are still experiencing an outage in our Mali Orange payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
- monitoring Oct 06, 2026, 11:20 AM UTC
A fix has been deployed by Mali Orange. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 06, 2026, 03:03 PM UTC
The incident has been resolved. We apologise for the inconvenience.
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