ParentSquare incident

Email Delivery May be Delayed

Resolved after 46 minutes, affecting Emails, on February 24, 2026.

monitoring Feb 24, 2026, 05:57 PM UTC

We have identified the issue as a temporary service degradation. Delivery rates have returned to normal levels, and we are monitoring the situation to ensure continued stability. We will provide a final update once we are confident the issue is fully resolved.

Started
Feb 24, 2026, 05:43 PM UTC
Resolved
Feb 24, 2026, 06:30 PM UTC
Duration
46m
Detected by Pingoru
Feb 24, 2026, 05:43 PM UTC

Affected components

Emails

Update timeline

  1. investigating Feb 24, 2026, 05:43 PM UTC

    We are investigating reports that some users are not receiving email notifications as quickly as expected. We will provide an update shortly.

  2. monitoring Feb 24, 2026, 05:57 PM UTC

    We have identified the issue as a temporary service degradation. Delivery rates have returned to normal levels, and we are monitoring the situation to ensure continued stability. We will provide a final update once we are confident the issue is fully resolved.

  3. resolved Feb 24, 2026, 06:30 PM UTC

    This incident has been resolved.

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