ParentSquare incident

Issue Loading ParentSquare Pages for Some Users Resolved

Resolved after 15 minutes, on August 12, 2025.

resolved Aug 12, 2025, 10:22 PM UTC

For approximately 15 minutes, some users experienced an issue where they weren't able to load some ParentSquare pages on our web and mobile applications. This was due to a network configuration issue. We confirmed that the issue has been resolved, and pages should be loading correctly for all users.

Started
Aug 12, 2025, 09:30 PM UTC
Resolved
Aug 12, 2025, 09:45 PM UTC
Duration
15m
Detected by Pingoru
Aug 12, 2025, 09:30 PM UTC

Update timeline

  1. resolved Aug 12, 2025, 10:22 PM UTC

    For approximately 15 minutes, some users experienced an issue where they weren't able to load some ParentSquare pages on our web and mobile applications. This was due to a network configuration issue. We confirmed that the issue has been resolved, and pages should be loading correctly for all users.

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