ParentSquare incident

Smart Sites Unavailable

Resolved after 1 hour 33 minutes, affecting Smart Sites, on October 14, 2025.

resolved Oct 14, 2025, 07:34 PM UTC

This incident has been resolved. Smart Sites are now fully operational, and all users should be able to access and edit their sites without issue.

Started
Oct 14, 2025, 06:01 PM UTC
Resolved
Oct 14, 2025, 07:34 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 14, 2025, 06:01 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Oct 14, 2025, 06:01 PM UTC

    We are investigating reports that Smart Sites are currently unavailable. We will provide an update shortly.

  2. investigating Oct 14, 2025, 06:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 14, 2025, 06:27 PM UTC

    We are continuing to investigate the issues impacting Smart Sites. The service is no longer experiencing a full outage. Sites are now loading, but some users may still see degraded performance.

  4. resolved Oct 14, 2025, 07:34 PM UTC

    This incident has been resolved. Smart Sites are now fully operational, and all users should be able to access and edit their sites without issue.

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