Resolved after 50 minutes, affecting Smart Alerts, on January 2, 2026.
We have identified the issue leading to some customers seeing an error when trying to record voice message from mobile devices for smart alerts. The team is working on a fix. We will update shortly.
Affected components
Smart Alerts
Update timeline
- identified Jan 02, 2026, 08:00 PM UTC
We have identified the issue leading to some customers seeing an error when trying to record voice message from mobile devices for smart alerts. The team is working on a fix. We will update shortly.
- resolved Jan 02, 2026, 08:51 PM UTC
This incident has been resolved.
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