ParentSquare incident

Microsoft SSO Authentication

Resolved after 1 hour 35 minutes, affecting Web Application, on January 28, 2026.

identified Jan 28, 2026, 08:21 PM UTC

We have identified the issue affecting Microsoft SSO logins. We are currently implementing a fix to restore service.

Started
Jan 28, 2026, 08:08 PM UTC
Resolved
Jan 28, 2026, 09:44 PM UTC
Duration
1h 35m
Detected by Pingoru
Jan 28, 2026, 08:08 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jan 28, 2026, 08:08 PM UTC

    We are currently investigating reports of users being unable to authenticate via Microsoft SSO. Our engineering team is looking into the root cause, and we are working to resolve this as quickly as possible.

  2. identified Jan 28, 2026, 08:21 PM UTC

    We have identified the issue affecting Microsoft SSO logins. We are currently implementing a fix to restore service.

  3. resolved Jan 28, 2026, 09:44 PM UTC

    This incident has been resolved.

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