Resolved after 4 hours 52 minutes, affecting Ordering, on October 27, 2025.
After monitoring an applied fix, performance has been stable for the past several hours. Order processing is operating nominally.
Affected components
Ordering
Update timeline
- investigating Oct 27, 2025, 02:29 PM UTC
We are investigating a potential issue with the Parchment service where orders are slowly processing, more information will be shared here as it becomes available.
- resolved Oct 27, 2025, 07:22 PM UTC
After monitoring an applied fix, performance has been stable for the past several hours. Order processing is operating nominally.
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