Parchment incident

Award Order Processing Delays

Resolved after 1 hour 59 minutes, affecting Parchment Award - Transcript Services and Parchment Award - Diploma, Certificate, Badge, CLR, on March 16, 2026.

investigating Mar 16, 2026, 06:21 PM UTC

We are investigating an issue where submitted orders are experiencing a delay in processing, we will provide more information as it becomes available.

Started
Mar 16, 2026, 06:21 PM UTC
Resolved
Mar 16, 2026, 08:20 PM UTC
Duration
1h 59m
Detected by Pingoru
Mar 16, 2026, 06:21 PM UTC

Affected components

Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR

Update timeline

  1. investigating Mar 16, 2026, 06:21 PM UTC

    We are investigating an issue where submitted orders are experiencing a delay in processing, we will provide more information as it becomes available.

  2. resolved Mar 16, 2026, 08:20 PM UTC

    This incident has been resolved.

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