Parchment incident

Parchment Support will be closed for Juneteenth

Resolved after 3 days 14 hours, affecting FedEx and USPS and 1 more, on June 18, 2026.

identified Jun 18, 2026, 11:03 PM UTC

We are continuing to work on a fix for this issue.

Started
Jun 18, 2026, 11:00 PM UTC
Resolved
Jun 22, 2026, 01:38 PM UTC
Duration
3d 14h
Detected by Pingoru
Jun 18, 2026, 11:00 PM UTC

Affected components

FedExUSPSParchment PrintParchment Support

Update timeline

  1. identified Jun 18, 2026, 11:00 PM UTC

    Parchment Support will be closed on Friday in observance of Juneteenth. Standard support coverage will resume on Monday, June 22.

  2. identified Jun 18, 2026, 11:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 22, 2026, 01:38 PM UTC

    This incident has been resolved.

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