Resolved after 3 days 14 hours, affecting FedEx and USPS and 1 more, on June 18, 2026.
We are continuing to work on a fix for this issue.
Affected components
FedExUSPSParchment PrintParchment Support
Update timeline
- identified Jun 18, 2026, 11:00 PM UTC
Parchment Support will be closed on Friday in observance of Juneteenth. Standard support coverage will resume on Monday, June 22.
- identified Jun 18, 2026, 11:03 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 22, 2026, 01:38 PM UTC
This incident has been resolved.
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