Parchment incident
404 Error - Downloading Third Party PDFs issued from GED Jurisdictions
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Resolved after 1 hour 12 minutes, affecting Parchment Award - Transcript Services, on June 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Parchment Award - Transcript Services
Update timeline
- investigating Jun 04, 2026, 04:18 PM UTC
We're currently investigating reports of recipients receiving a 404 error when attempting to download third-party PDFs issued from GED jurisdictions. We'll provide an update as soon as we have more information.
- identified Jun 04, 2026, 04:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 04, 2026, 05:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 05:30 PM UTC
This incident has been resolved.
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