Resolved after 10 hours 53 minutes, affecting Login and Parchment Award - Transcript Services and 1 more, on July 3, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
LoginParchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLRParchment Analyze/Recruit
Update timeline
- investigating Jul 03, 2025, 12:49 AM UTC
We are currently investigating an issue with logging into the platform as well as increased page load times.
- monitoring Jul 03, 2025, 02:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2025, 11:43 AM UTC
This incident has been resolved.
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