Parchment incident

Order processing times

Resolved after 1 day, affecting Parchment Award - Transcript Services, on July 21, 2025.

monitoring Jul 21, 2025, 06:50 PM UTC

Please allow extra time for the application to process your institution's transcript orders. While you may notice a delay, the application is operational and processing requests. Orders will clear out of the processing queues throughout the day.

Started
Jul 21, 2025, 06:50 PM UTC
Resolved
Jul 22, 2025, 07:43 PM UTC
Duration
1d
Detected by Pingoru
Jul 21, 2025, 06:50 PM UTC

Affected components

Parchment Award - Transcript Services

Update timeline

  1. monitoring Jul 21, 2025, 06:50 PM UTC

    Please allow extra time for the application to process your institution's transcript orders. While you may notice a delay, the application is operational and processing requests. Orders will clear out of the processing queues throughout the day.

  2. resolved Jul 22, 2025, 07:43 PM UTC

    This incident has been resolved.

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