Parchment incident

Recruit Fails to Load (ClientSide Error)

Resolved after 21 hours 29 minutes, affecting Parchment Analyze/Recruit, on August 25, 2025.

monitoring Aug 25, 2025, 03:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 25, 2025, 02:48 PM UTC
Resolved
Aug 26, 2025, 12:18 PM UTC
Duration
21h 29m
Detected by Pingoru
Aug 25, 2025, 02:48 PM UTC

Affected components

Parchment Analyze/Recruit

Update timeline

  1. investigating Aug 25, 2025, 02:48 PM UTC

    We are investigating an outage where the Recruit/Analyze service returns "Application error: a client-side exception has occurred (see the browser console for more information)."

  2. monitoring Aug 25, 2025, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2025, 12:18 PM UTC

    This incident has been resolved.

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