Resolved after 6 hours 14 minutes, affecting Parchment Award - Transcript Services, on September 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Parchment Award - Transcript Services
Update timeline
- identified Sep 09, 2025, 01:45 PM UTC
We have identified and are implementing a fix for our SFTP services at sftp.aws.parchment.com to resolve intermittent login issues.
- monitoring Sep 09, 2025, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2025, 08:00 PM UTC
This incident has been resolved.
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