Resolved after 3 days, on September 23, 2025.
We are investigating an issue with the parchment.com website where some users receive an "Error establishing REDIS connection" message on load. More information will be posted as available.
Update timeline
- investigating Sep 23, 2025, 07:27 PM UTC
We are investigating an issue with the parchment.com website where some users receive an "Error establishing REDIS connection" message on load. More information will be posted as available.
- resolved Sep 26, 2025, 08:02 PM UTC
This incident has been resolved.
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