PaperCut incident

Partner Portal - intermittent issues.

Resolved after 5 hours 49 minutes, affecting Partner Portal (portal.papercut.com), on March 23, 2025.

monitoring Mar 23, 2025, 11:50 PM UTC

The PaperCut Partner Portal is now stable and service has been restored. We are monitoring performance closely and working with our service provider to identify the root cause of the earlier intermittent issues. Thank you for your patience.

Started
Mar 23, 2025, 11:17 PM UTC
Resolved
Mar 24, 2025, 05:07 AM UTC
Duration
5h 49m
Detected by Pingoru
Mar 23, 2025, 11:17 PM UTC

Affected components

Partner Portal (portal.papercut.com)

Update timeline

  1. investigating Mar 23, 2025, 11:17 PM UTC

    The PaperCut Partner Portal is currently experiencing intermittent issues which may impact access and reliability. Our team is actively investigating the cause and working to restore full service as quickly as possible. We appreciate your patience.

  2. monitoring Mar 23, 2025, 11:50 PM UTC

    The PaperCut Partner Portal is now stable and service has been restored. We are monitoring performance closely and working with our service provider to identify the root cause of the earlier intermittent issues. Thank you for your patience.

  3. resolved Mar 24, 2025, 05:07 AM UTC

    This incident has been resolved.

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