PaperCut incident
BETA - Print jobs released via Pull Delivery for Lexmark & Kyocera are not currently releasing
Minor Vendor's status page →
Resolved after 2 days 3 hours, affecting US hosting region - PaperCut Hive & Pocket, on April 1, 2025.
We have pushed a fix in the Cloud and this is now resolved. Thank you for your patience.
Affected components
US hosting region - PaperCut Hive & Pocket
Update timeline
- investigating Apr 02, 2025, 10:41 PM UTC
We have identified an issue with our beta feature, Pull Delivery for Lexmark and Kyocera. When print jobs are released via either "Printer Pulls job from cloud" or "Printer Pulls job from local client" the job will not release to the printer. We are actively working on a fix, thank you for your patience.
- resolved Apr 03, 2025, 04:03 AM UTC
We have pushed a fix in the Cloud and this is now resolved. Thank you for your patience.
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