PaperCut incident
Users are not able to see printers and unable to print jobs in US Data center
Critical Vendor's status page →
Resolved after 1 hour 48 minutes, affecting US hosting region - PaperCut Hive & Pocket, on April 9, 2025.
The incident has been resolved. Users should be able to release the jobs and see their printers.
Affected components
US hosting region - PaperCut Hive & Pocket
Update timeline
- investigating Apr 09, 2025, 02:12 PM UTC
We are currently investigating this issue.
- identified Apr 09, 2025, 04:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 09, 2025, 04:36 PM UTC
The incident has been resolved. Users should be able to release the jobs and see their printers.
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