PaperCut incident
Intermittent issues logging into PaperCut Hive / PaperCut Pocket admin portal
Resolved after 2 hours 10 minutes, affecting EU hosting region - PaperCut Hive & Pocket, on June 27, 2025.
PaperCut has detected intermittent issues logging into the PaperCut Hive and PaperCut Pocket administrator portal in EU region. We believe the issue has been resolved and are actively monitoring the situation. We apologise for any inconvenience to customers. Customers still experiencing issues may need to clear their browser cache in order to restore access.
Affected components
Update timeline
- monitoring Jun 27, 2025, 09:10 AM UTC
PaperCut has detected intermittent issues logging into the PaperCut Hive and PaperCut Pocket administrator portal in EU region. We believe the issue has been resolved and are actively monitoring the situation. We apologise for any inconvenience to customers. Customers still experiencing issues may need to clear their browser cache in order to restore access.
- resolved Jun 27, 2025, 11:20 AM UTC
This incident has been resolved.
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