Optum incident

Resolved Notice: CENTRAL SERVICE EPHARM (CHC) - Mobile Services registrations are failing for multiple customers, preventing new customers from registering.

Resolved after 1 hour 34 minutes, affecting Pharmacy Software Solutions, on July 1, 2026.

identified Jul 01, 2026, 03:09 PM UTC

We have identified the issue and are taking remediation steps. Expect resolution in next hour. INC#INC50837787

Affected components

Pharmacy Software Solutions

investigating Jul 01, 2026, 02:22 PM UTC

We are experiencing degradation in new enrollments with mobile services. INC#INC50837787
identified Jul 01, 2026, 03:09 PM UTC

We have identified the issue and are taking remediation steps. Expect resolution in next hour. INC#INC50837787
resolved Jul 01, 2026, 03:56 PM UTC

Service is restored. INC#INC50837787

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