Is Optum down?
Last checked 9m agoNo incidents right now.
Optum is operational right now. Last checked 9m ago; the most recent incident resolved 42d ago.
Real-time Optum status, recent outages, and incident history — pulled directly from Optum's official status page at https://solution-status.optum.com every 5 minutes. Pingoru tracks 0 Optum services and has captured 7 incidents in the last 90 days (95.56% uptime). Get email, Slack, Discord, or webhook alerts the moment Optum reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- MedRx
Timeline · 3 updates
- investigating · Aug 09, 2026, 08:44 PM UTC
Medicare Eligibility is currently down with no ETA. The MedRx teams are continuing to monitor the situation. #INC51510582
- investigating · Aug 09, 2026, 09:46 PM UTC
The Medicare HETS 270/271 system is currently unavailable, impacting eligibility transaction processing through TCP/IP and Web Services. CMS is aware of the issue and is actively working toward resolution. Further updates will be provided as additional information becomes available. #INC51510582
- resolved · Aug 09, 2026, 11:01 PM UTC
The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has been resolved. #INC51510582
Latest: The Medicare HETS 270/271 system has been restored, and eligibility transactions are processing normally via TCP/IP and Web Services. Service is now available, and the issue has be…
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- Pharmacy Network Solutions
Timeline · 2 updates
- identified · Aug 06, 2026, 04:05 PM UTC
The pharmacy claims processor OptumRx is experiencing intermittent claim processing. OptumRx has identified the issue and is working towards resolution. Pharmacies may receive "ERX06 (Processor Timed out)" error responses when sending claims to this processor, please submit the claim again. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
- resolved · Aug 06, 2026, 05:22 PM UTC
The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight Switch should resubmit to the processor.
Latest: The pharmacy claims processor OptumRx's issues were resolved Aug. 6, 2026, 11:30 a.m. ET. Pharmacies that received error responses when sending to OptumRx through the Optum Insight…
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- Pharmacy Network Solutions
Timeline · 1 update
- investigating · Aug 05, 2026, 04:16 PM UTC
The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT ERROR-RESUBMIT" error responses when sending claims to this processor. Optum Insight switch is monitoring and will update this page when the issue is known to be resolved.
Latest: The pharmacy claims processor Cervey is experiencing downtime on all platforms. Cervey is working diligently to resolve this issue. Pharmacies may receive "ERX34 - RESPONSE FORMAT …
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- Started Aug 09, 2026, 08:44 PM UTC · Resolved Aug 09, 2026, 11:01 PM UTC · 2h 16m
- Started Aug 06, 2026, 04:05 PM UTC · Resolved Aug 06, 2026, 05:22 PM UTC · 1h 17m
- Started Aug 05, 2026, 04:16 PM UTC · Resolved Aug 25, 2026, 02:45 PM UTC · 19d 22h