Optum incident
Resolved Notice : RXRCM - MEDRX AZURE - Medicare users are unable to create and manage claim processing
Resolved after 1 hour 53 minutes, affecting MedRx, on June 26, 2026.
The issue regarding claim timeouts impacting Medicare B claims for DME and vaccine billing for Optum Insight is now resolved. # INC50757672
Affected components
Update timeline
- investigating Jun 26, 2026, 01:38 PM UTC
Optum Insight is currently experiencing claim timeouts with Medicare B claims for DME and vaccine billing. We are currently working to resolve this issue and will provide an update as quickly as possible. # INC50757672
- investigating Jun 26, 2026, 02:45 PM UTC
Optum Insight is currently experiencing claim timeouts impacting Medicare B claims for DME and vaccine billing. The issue is still ongoing, and our teams are actively working to resolve it. We will provide the next update as soon as more information becomes available. # INC50757672
- resolved Jun 26, 2026, 03:32 PM UTC
The issue regarding claim timeouts impacting Medicare B claims for DME and vaccine billing for Optum Insight is now resolved. # INC50757672
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