Optum incident
Resolved Notice: RXNS Edit - Erroneous Pharma VOD Transaction Rejections
Resolved after 15 minutes, affecting Pharmacy Data Solutions, on June 17, 2026.
Optum Insight has resolved the issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs and will continue monitoring. If you experience and such issues, please reach out to the Pharmacy Support Help Desk at 866-379-6389. # INC50589485
Affected components
Update timeline
- investigating Jun 17, 2026, 03:56 PM UTC
Optum Insight has identified an issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs. We are investigating the issue and will provide an update once available. # INC50589485
- resolved Jun 17, 2026, 04:12 PM UTC
Optum Insight has resolved the issue impacting erroneous rejections for some transactions associated with specific pharma VOD programs and will continue monitoring. If you experience and such issues, please reach out to the Pharmacy Support Help Desk at 866-379-6389. # INC50589485
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