Optum incident
Resolved Notice: RXNS CARDFINDER REAL-TIME CHC- Optum insight was experiencing intermittent timeouts with Cardfinder Eligibility checks.
Resolved after 17 minutes, affecting Pharmacy Network Solutions, on June 16, 2026.
The issue causing intermittent timeouts with our Cardfinder service have been resolved and the service is no longer experiencing any timeouts. Thank you for your patience while we worked through this issue. INC #INC50569042
Affected components
Update timeline
- investigating Jun 16, 2026, 04:17 PM UTC
We have identified intermittent timeouts occurring with our Cardfinder service and are working to resolve the issue. We will send an update once there is any new information or a resolution. INC #INC50569042
- resolved Jun 16, 2026, 04:35 PM UTC
The issue causing intermittent timeouts with our Cardfinder service have been resolved and the service is no longer experiencing any timeouts. Thank you for your patience while we worked through this issue. INC #INC50569042
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