Optum incident
Resolved Notice: CLINICAL EXCHANGE - Customer reporting that they were getting a service unavailable
Major Vendor's status page →
Resolved after 29 minutes, on October 24, 2025.
Intermittent access issues are resolved as of 3:45 PM CT. INC/CSA/Ref # INC46190677
Update timeline
- investigating Oct 24, 2025, 08:59 PM UTC
We are aware of intermittent reports of users unable to access the Clinical Exchange portal. INC/CSA/Ref # INC46190677
- identified Oct 24, 2025, 09:18 PM UTC
Intermittent access issues are resolved as of 3:45 PM CT. We will continue to monitor the system INC/CSA/Ref # INC46190677
- resolved Oct 24, 2025, 09:28 PM UTC
Intermittent access issues are resolved as of 3:45 PM CT. INC/CSA/Ref # INC46190677
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