Resolved after 7 days 17 hours, affecting Pharmacy Network Solutions, on October 22, 2025.
The Processor Optum Rx is experiencing sporadic connectivity issues starting Monday Oct. 20, 2025. Optum Insight Rx Connect switch service may be impacted. Optum Rx is working on a resolution. Optum Insight switch is closely monitoring this issue.
Affected components
Pharmacy Network Solutions
Update timeline
- investigating Oct 22, 2025, 10:00 PM UTC
The Processor Optum Rx is experiencing sporadic connectivity issues starting Monday Oct. 20, 2025. Optum Insight Rx Connect switch service may be impacted. Optum Rx is working on a resolution. Optum Insight switch is closely monitoring this issue.
- resolved Oct 30, 2025, 03:54 PM UTC
This incident has been resolved.
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