Resolved after 1 hour 43 minutes, affecting MedRx, on November 28, 2025.
MedRx previously experienced claim processing issues related to pharmacy number rejections within the Medicare Vaccine program. The issue has been fully investigated and resolved. All impacted claims have been addressed, and normal processing has resumed.
Affected components
Update timeline
- investigating Nov 28, 2025, 03:49 PM UTC
MedRx Optum Insight is currently encountering claim processing issues specifically related to pharmacy number rejections within the Medicare Vaccine program. The issue is actively being investigated by our team. We are committed to resolving the problem and will provide an update as soon as more information becomes available. #INC46878007
- resolved Nov 28, 2025, 05:32 PM UTC
MedRx previously experienced claim processing issues related to pharmacy number rejections within the Medicare Vaccine program. The issue has been fully investigated and resolved. All impacted claims have been addressed, and normal processing has resumed.
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