Optum incident
Resolved Notice- Clinical Exchange- delay with results processing
Resolved after 1 hour 30 minutes, on December 18, 2025.
All results have been processed. Thank you for your patience as our teams worked to resolve this issue.
Update timeline
- investigating Dec 18, 2025, 02:43 PM UTC
Clinical Exchange is currently experiencing an issue that is impacting results processing. While the application is online and orders are processing as expected, there is a delay with results processing. We will provide updates as more information becomes available. #INC47259235
- identified Dec 18, 2025, 03:57 PM UTC
Results are now processing as expected and the issue is still being investigated. We will provide updates as more information becomes available.
- resolved Dec 18, 2025, 04:13 PM UTC
All results have been processed. Thank you for your patience as our teams worked to resolve this issue.
Your product runs on more than Optum
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services