Optum incident
Resolved Notice: INTERQUAL CONNECT AWS (PROD) (CHC) - Interqual Connect/Cloud- Service Outage
Resolved after 12 minutes, on March 6, 2026.
The issue that was preventing users from accessing InterQual has been resolved. If you are still experiencing issues, please clear your browser cache and try again. If the issue persists, please contact Product Support. #INC48798457
Update timeline
- investigating Mar 06, 2026, 04:04 PM UTC
We are currently investigating an issue impacting InterQual Connect customers using prod.ds.interqual.com or prod2.ds.interqual.com, where users are receiving blank screen or error when they launch InterQual. Our team is actively working to identify and resolve the problem. We will provide additional information as our investigation progresses. Current Status: We are currently investigating this issue. Additional information will be provided as we make progress towards a resolution. #INC48798457
- resolved Mar 06, 2026, 04:16 PM UTC
The issue that was preventing users from accessing InterQual has been resolved. If you are still experiencing issues, please clear your browser cache and try again. If the issue persists, please contact Product Support. #INC48798457
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