OpenSesame incident

The Marketplace Catalog is not loading

Resolved after 1 hour 2 minutes, affecting OpenSesame Catalog, on November 21, 2024.

monitoring Nov 21, 2024, 06:18 PM UTC

We have identified the issue and applied a fix. The Marketplace Catalog is now loading as expected. We will continue to monitor the Catalog to ensure it is working properly. Please reach out to our support team with any questions or concerns.

Started
Nov 21, 2024, 05:22 PM UTC
Resolved
Nov 21, 2024, 06:24 PM UTC
Duration
1h 2m
Detected by Pingoru
Nov 21, 2024, 05:22 PM UTC

Affected components

OpenSesame Catalog

Update timeline

  1. investigating Nov 21, 2024, 05:22 PM UTC

    We are currently experiencing an issue with the Marketplace Catalog. We are working to identify and resolve the incident. We apologize for this inconvenience. Please reach out to our support team if you have any questions or concerns.

  2. investigating Nov 21, 2024, 06:15 PM UTC

    We are continuing to investigate this issue. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

  3. monitoring Nov 21, 2024, 06:18 PM UTC

    We have identified the issue and applied a fix. The Marketplace Catalog is now loading as expected. We will continue to monitor the Catalog to ensure it is working properly. Please reach out to our support team with any questions or concerns.

  4. resolved Nov 21, 2024, 06:24 PM UTC

    This incident has been resolved.

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