Resolved after 32 minutes, affecting OpenSesame Catalog and OpenSesame Course Delivery Platform, on October 14, 2026.
All services are now restored. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Affected components
Update timeline
- investigating Oct 14, 2026, 09:42 PM UTC
We are investigating an issue preventing learners from launching or completing e-learning courses through the OpenSesame course player. Affected users may encounter error messages or experience a blank screen when attempting to start a course. Our engineering team is actively working to resolve this issue. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
- identified Oct 14, 2026, 09:44 PM UTC
We have identified the issue preventing learners from launching or completing elearning courses through the OpenSesame course player. Our engineering team is actively working to resolve this issue. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
- monitoring Oct 14, 2026, 09:45 PM UTC
All services are now restored. We are monitoring to ensure no issues remain. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
- resolved Oct 14, 2026, 09:52 PM UTC
All services are now restored. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
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