Resolved after 2 hours 37 minutes, affecting OpenSesame Course Delivery Platform, on October 21, 2026.
All services are now restored. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
Affected components
Update timeline
- investigating Oct 21, 2026, 10:30 PM UTC
We are investigating an issue preventing learners from relaunching elearning courses through the OpenSesame course player on mobile devices. Affected users may experience a blank screen when attempting to relaunch a course on mobile. Our engineering team is actively working to resolve this issue.
- investigating Oct 21, 2026, 11:59 PM UTC
We are continuing to investigate an issue preventing learners from relaunching elearning courses through the OpenSesame course player on mobile devices. Affected users may experience a blank screen when attempting to relaunch a course on mobile. Our engineering team is actively working to resolve this issue.
- identified Oct 22, 2026, 12:10 AM UTC
We have identified the issue preventing learners from relaunching elearning courses through the OpenSesame course player on mobile devices. Our engineering team has identified a fix and is actively working to resolve this issue. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
- resolved Oct 22, 2026, 01:22 AM UTC
All services are now restored. We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
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