Resolved after 20 minutes, affecting OpenSesame Course Delivery Platform and OpenSesame CourseCloud and 1 more, on February 27, 2025.
This incident has been resolved. Course launch is now up and working properly for all users. We apologize for the inconvenience. Please reach out to our support team with any questions or concerns.
Affected components
Update timeline
- investigating Feb 27, 2025, 07:34 PM UTC
Users are currently not able to launch courses. We are investigating the issue to determine a root cause and will provide regular updates. Please reach out to our support team if you have any questions or concerns.
- investigating Feb 27, 2025, 07:44 PM UTC
We have determined that only customers using Quick Launch links or SSO during course launch are affected. We are continuing to investigate the issue to arrive at a resolution. We apologize for this inconvenience. Please reach out to our support team with any questions or concerns.
- resolved Feb 27, 2025, 07:55 PM UTC
This incident has been resolved. Course launch is now up and working properly for all users. We apologize for the inconvenience. Please reach out to our support team with any questions or concerns.
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