Resolved after 2 days 23 hours, affecting OpenSesame CourseCloud, on July 28, 2025.
We are continuing to investigate this issue.
Affected components
OpenSesame CourseCloud
Update timeline
- investigating Jul 28, 2025, 05:25 PM UTC
We are currently investigating the issue.
- investigating Jul 28, 2025, 05:59 PM UTC
We have identified that the issue is isolated to the bulk user upload functionality. Our team is actively investigating the root cause and working to resolve it as quickly as possible.
- investigating Jul 28, 2025, 06:26 PM UTC
We are continuing to investigate this issue.
- resolved Jul 31, 2025, 05:06 PM UTC
This incident has been resolved.
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