OpenSesame incident

SAML Course Launch failures

Resolved after 1 hour 11 minutes, affecting OpenSesame Course Delivery Platform, on August 1, 2025.

monitoring Aug 01, 2025, 03:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 01, 2025, 02:27 PM UTC
Resolved
Aug 01, 2025, 03:39 PM UTC
Duration
1h 11m
Detected by Pingoru
Aug 01, 2025, 02:27 PM UTC

Affected components

OpenSesame Course Delivery Platform

Update timeline

  1. identified Aug 01, 2025, 02:27 PM UTC

    We have identified the issue affecting customers using SAML for course launches and are working on a resolution. To stay updated, please subscribe for updates. We appreciate your patience during this time. Please reach out with any questions or concerns.

  2. monitoring Aug 01, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 03:39 PM UTC

    This incident has been resolved.

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