OpenSesame incident

User create issue

Resolved after 23 hours 41 minutes, affecting OpenSesame CourseCloud, on August 12, 2025.

identified Aug 13, 2025, 11:53 AM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 12, 2025, 04:34 PM UTC
Resolved
Aug 13, 2025, 04:15 PM UTC
Duration
23h 41m
Detected by Pingoru
Aug 12, 2025, 04:34 PM UTC

Affected components

OpenSesame CourseCloud

Update timeline

  1. investigating Aug 12, 2025, 04:34 PM UTC

    We are currently investigating an issue with newly created users.

  2. identified Aug 13, 2025, 11:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 13, 2025, 04:15 PM UTC

    This incident has been resolved.

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