Resolved after 1 hour 22 minutes, affecting Web App and Mac App and 1 more, on February 3, 2026.
Our infrastructure partner has resolved their incident. Our systems have been performing within normal expectations. We are resolving this issue.
Affected components
Update timeline
- identified Feb 03, 2026, 08:02 PM UTC
We are currently experiencing issues with our web applications, the engineering team is working with our infrastructure providers to address the issues. Customers can continue to use the mobile applications in the interim.
- identified Feb 03, 2026, 08:09 PM UTC
We have identified the issue and are working with our infrastructure provider to work on a resolution.
- identified Feb 03, 2026, 08:18 PM UTC
We are experiencing an outage for our web + desktop apps due to an outage from our infrastructure provider. We are working on a workaround while continuing to monitor the third party outage. Customers can continue to use mobile apps.
- monitoring Feb 03, 2026, 08:34 PM UTC
Our web applications are functioning again. Our infrastructure provider has not yet declared their incident as resolved so we are continuing to monitor the situation.
- resolved Feb 03, 2026, 09:25 PM UTC
Our infrastructure partner has resolved their incident. Our systems have been performing within normal expectations. We are resolving this issue.
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