Is Quo down?

Last checked 4m ago
Current status
Quo is having a partial outage

Active incident: Analytics are not displaying in the app

Official status page: https://status.openphone.co · Polled every 5 minutes · 13 components tracked

Quo is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.

Real-time Quo status, recent outages, and incident history — pulled directly from Quo's official status page at https://status.openphone.co every 5 minutes. Pingoru tracks 13 Quo services and has captured 12 incidents in the last 90 days (98.38% uptime). Get email, Slack, Discord, or webhook alerts the moment Quo reports a new incident — free for 5 monitors, no credit card.

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Quo uptime 98.38% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 17h
    Started Sep 18, 2026, 08:37 PM UTC
    Timeline · 7 updates
    • identified · Sep 17, 2026, 06:11 PM UTC

      Status: Identified We've identified an issue causing the analytics in the app to not appear. The team is working on rolling out a fix.

    • identified · Sep 17, 2026, 07:06 PM UTC

      Status: Identified The team is continuing work on deploying the identified fix.

    • identified · Sep 17, 2026, 08:37 PM UTC

      Status: Identified The team is continuing to deploy updated infrastructure to resolve the issue.

    • identified · Sep 17, 2026, 10:15 PM UTC

      Status: Identified The fix has been applied and we are in the process of syncing data. An update will be posted with expected timeframes for full reporting availability.

    • identified · Sep 17, 2026, 11:12 PM UTC

      Status: Identified The pipeline that pushes data into our analytics engine was misdeployed, but it has now been restored, and data is beginning to stream back in. We still need to resync the data, so users may not see their current analytics immediately while we backfill. Once the resync is complete, users will see their data as normal. In the meantime, up‑to‑date data is available via the CSV download as reporting is restored.

    • identified · Sep 18, 2026, 12:58 PM UTC

      Status: Identified The data sync continuing and the team is monitoring, and will post an all-clear when it has completed.

    • identified · Sep 18, 2026, 08:37 PM UTC

      Status: Identified The data is continuing to replicate in to the database backing analytics. This is going to continue in to the weekend, we appreciate your patience. Up-to-date metrics are available via the CSV export functionality in the meantime.

    Latest: Status: Identified The data is continuing to replicate in to the database backing analytics. This is going to continue in to the weekend, we appreciate your patience. Up-to-date me…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 17, 2026, 06:19 PM UTC · Resolved Sep 17, 2026, 06:19 PM UTC
    Text Messaging
    Timeline · 3 updates
    • identified · Sep 17, 2026, 05:05 PM UTC

      Status: Identified Disruption to Sona (AI agent) sending SMS messages Sona is currently unable to send SMS messages. This affects text messages sent by Sona during calls and SMS responses to new leads through Sona for lead capture. Regular SMS messaging is not impacted. This disruption is limited to messages sent by Sona. Our team is actively working to resolve the issue. We’ll share updates as more information becomes available. Affected components Text Messaging (Partial outage)

    • monitoring · Sep 17, 2026, 05:48 PM UTC

      Status: Monitoring Messaging has been restored for AI agents. Affected components Text Messaging (Operational)

    • resolved · Sep 17, 2026, 06:19 PM UTC

      Status: Resolved All systems are performing normally. Affected components Text Messaging (Operational)

    Latest: Status: Resolved All systems are performing normally. Affected components Text Messaging (Operational)

  2. Resolved
    Started Sep 01, 2026, 07:16 PM UTC · Resolved Sep 01, 2026, 07:16 PM UTC
    Text Messaging
    Timeline · 3 updates
    • investigating · Sep 01, 2026, 05:35 PM UTC

      Status: Investigating We’re investigating an issue causing some messages to intermittently fail to send. Our team is actively monitoring the situation. We apologize for the disruption and will share another update as soon as more information is available.⁠ Affected components Text Messaging (Partial outage)

    • monitoring · Sep 01, 2026, 05:53 PM UTC

      Status: Monitoring Message delivery is now operating normally, and we haven’t observed any recent failures. We’ll continue monitoring closely to ensure service remains stable. Thank you for your patience while we worked through this issue.⁠ Affected components Text Messaging (Operational)

    • resolved · Sep 01, 2026, 07:16 PM UTC

      Status: Resolved The issue has been resolved and service is back to normal. We apologize for any inconvenience this caused and thank you for your patience. Affected components Text Messaging (Operational)

    Latest: Status: Resolved The issue has been resolved and service is back to normal. We apologize for any inconvenience this caused and thank you for your patience. Affected components Text…

  3. Resolved
    Started Aug 18, 2026, 09:42 PM UTC · Resolved Aug 18, 2026, 09:42 PM UTC
    Quo API
    Timeline · 3 updates
    • investigating · Aug 18, 2026, 08:57 PM UTC

      Status: Investigating The Quo Public API and MCP are currently experiencing issues. The engineering team is aware and investigating. Affected components Quo API (Full outage)

    • monitoring · Aug 18, 2026, 09:01 PM UTC

      Status: Monitoring The Public API and MCP have come back online. Affected components Quo API (Operational)

    • resolved · Aug 18, 2026, 09:42 PM UTC

      Status: Resolved Public API and MCP are fully stable. Affected components Quo API (Operational)

    Latest: Status: Resolved Public API and MCP are fully stable. Affected components Quo API (Operational)

  4. Resolved
    Started Jul 28, 2026, 08:14 PM UTC · Resolved Jul 28, 2026, 08:14 PM UTC
    Integrations
    Timeline · 2 updates
    • identified · Jul 24, 2026, 10:24 PM UTC

      Status: Identified We are currently experiencing an issue establishing new account connections to Salesforce Data Cloud. Existing customer integrations are performing normally. Our engineering and partnership teams have identified the issue causing the failure and are working with the Salesforce support team to resolve the situation. Affected components Integrations (Partial outage)

    • resolved · Jul 28, 2026, 08:14 PM UTC

      Status: Resolved New Salesforce connections can now be made. Affected components Integrations (Operational)

    Latest: Status: Resolved New Salesforce connections can now be made. Affected components Integrations (Operational)

  5. Resolved
    Started Jul 27, 2026, 08:12 PM UTC · Resolved Jul 27, 2026, 08:12 PM UTC
    Calling
    Timeline · 4 updates
    • investigating · Jul 27, 2026, 04:35 PM UTC

      Status: Investigating Inbound and Outbound calling is currently experiencing issues. The engineering team is aware and is investigating. Affected components Calling (Full outage)

    • investigating · Jul 27, 2026, 06:46 PM UTC

      Status: Investigating We're still experiencing issues with inbound and outbound calling. We're working closely with our provider to restore service as quickly as possible and will share updates as soon as we know more. Affected components Calling (Full outage)

    • monitoring · Jul 27, 2026, 07:34 PM UTC

      Status: Monitoring Inbound/outbound calling is partially restored, though some users may still experience issues. We're continuing to monitor traffic and will share an update once service is fully restored. Affected components Calling (Full outage)

    • resolved · Jul 27, 2026, 08:12 PM UTC

      Status: Resolved Inbound and outbound calling has been fully restored. Affected components Calling (Operational)

    Latest: Status: Resolved Inbound and outbound calling has been fully restored. Affected components Calling (Operational)

See the full Quo outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Quo outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →