Resolved after 1 hour 32 minutes, affecting Android App and Web App and 1 more, on February 26, 2026.
Systems are performing normally. We will continue to monitor and ensure that performance remains within acceptable levels.
Affected components
Android AppWeb AppMac AppWindows AppInfrastructureIOS AppQuo API
Update timeline
- identified Feb 26, 2026, 03:28 PM UTC
We are currently experiencing a database performance issue which is impacting the retrieval and updating of contacts. The engineering team has identified the issue and are working to resolve the problem.
- monitoring Feb 26, 2026, 04:39 PM UTC
Systems are performing normally. We will continue to monitor and ensure that performance remains within acceptable levels.
- resolved Feb 26, 2026, 05:00 PM UTC
The issue has now been monitored to be resolved.
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