Resolved after 49 minutes, affecting Calling and Text Messaging and 1 more, on February 27, 2026.
Calling metrics have returned to normal. The engineering team is continuing to monitor the situation.
Affected components
Update timeline
- investigating Feb 27, 2026, 06:20 PM UTC
Monitoring has detected an abnormally high call failure rate. On-call engineers have acknowledged and are investigating the situation.
- identified Feb 27, 2026, 06:32 PM UTC
The engineering team identified an issue with one of our service providers and are working to deploy a fix.
- identified Feb 27, 2026, 06:37 PM UTC
Expanding scope to include impact on messaging
- identified Feb 27, 2026, 06:40 PM UTC
Investigating reports of forced session logout as a result of the outage.
- monitoring Feb 27, 2026, 06:41 PM UTC
Calling metrics have returned to normal. The engineering team is continuing to monitor the situation.
- resolved Feb 27, 2026, 07:09 PM UTC
All systems are operating normally.
Your product runs on more than Quo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services